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Date: Jul 9, 2026
Location: Songpa-gu, Seoul, KR
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Company: Teradyne
The Teradyne Memory BU product support team is seeking a highly motivated, energetic, technically driven product support engineer to provide world class support to the current and future generations of Teradyne Semiconductor Memory Test Products.
Basic Qualifications & Skills
5-15 years of product support/service experience in the semiconductor test industry
Strong communication, organizational and multi-tasking ability
Ability to schedule and manage small projects is desired
Experience in complex Electro-Mechanical assembly with mechanical and electrical knowledge would be strong advantage
Prefer prior knowledge and experience in ATE (Automatic Test Equipment) industry
Flexible to work at multiple time zones and able to travel as needed
Worldwide travel 10~20%, meeting customers, and resolve problems at customer sites
Responsibilities
Manages customer requests, product escalations, and service emergencies
Provide product support to new installations, and all active installed base
Support Engineering with customer floor plan and first site kit development
Coordination with Test Cell Partners (Probers / Handlers / Manipulators / etc.)
Coordinate and support PUP and PIP activities at international sites as needed
Participate in new product definition and coordinate EHS requirements between Engineering and Customers
Lead new product installation and ensure successful bring up of new products
Create and provide Product Training Documents and Procedures to field team
Leading the collection, summary, analysis, corrective actions, and reporting of data in alignment with Engineering, Operations, and Sales.
Create customer facing failure analysis or failure investigation progress reports
Travel for training, support, and installation activities worldwide
Other product support and customer support assignments as required
Education
- Graduate of Bachelor of Science in Electronics or equivalent courses
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Job Segment: Electronics Engineer, Electrical, Engineer, Engineering, Customer Service
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