* Please be sure to apply through the link below!
The team you’ll be joining
- Toss CX is a financial advisory subsidiary of Viva Republica, the company that operates “Toss.” From financial consultations to operational tasks based on knowledge services, more than 500 colleagues are working together to build it.
- The foreign customer service squad provides Toss service support in multiple languages. We help customers not only in Korea but also in many other countries use Toss with ease.
- We offer consultations in English, not just Korean. Our goal is to ensure that no customer feels uncomfortable because of the language.
- We are a team that goes beyond providing foreign language consultation, expanding the customer experience so that everyone can use Toss as a single, convenient service regardless of nationality.
The work we’ll do together
- We provide support to foreign customers using the Toss app service through phone calls, chat, and email.
- We answer inquiries about all Toss services, including shopping payments, international money transfers, KYC, and authentication, and inform about availability.
- We provide information on visitor services for foreign customers visiting Korea (sign-up, Toss Money top-up, Toss Pay, etc.).
- We’ll resolve any inquiries that couldn’t be addressed during consultation together with team lead.
Qualification Requirements
- You must hold a visa that allows employment in Korea (one of F-2, F-4, F-5, or F-6).
- You need TOPIK level 4 or higher and to be able to communicate fluently in Korean.
- You need to be able to speak English at a native level.
- It’s good if you have experience in customer service (CS) work.
- It's good if you have computer skills.
- It is even better if you have experience in fintech or financial services.
Make sure to check
- It is a 6-month contract position, and the working schedule is five days a week (Monday to Friday) from 10:00 AM to 7:00 PM.
- The start date is Monday, 9/28, or Tuesday, 10/6, and further adjustments are difficult.
- The salary is 2.4 million KRW per month. (Including a 100,000 KRW meal allowance)
The Journey to Joining Toss CX
- Document submission > Google Meet interview (30 minutes) > Final acceptance and onboarding
- If any false information or intentional omissions are found in the documents you submitted, or if it is difficult to provide supporting evidence, the selection process may be suspended or canceled.
- According to Toss CX’s internal regulations, applicants who are prohibited from employment or fall under disqualification criteria may have their hiring canceled.
급여: 월급에 2,400,000원
지원 질문:
- Please be sure to apply through the link below:
https://toss.im/_m/tq6h8PVy
근무지 위치: 대면
