who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
Within the Digital Korea team, Marketplace function is responsible for creating and executing strategies that deliver world class experiences for guests on marketplace platforms in Korea market. As a Korea marketplace specialist, you will be supporting the team to reach their goals by ensuring operational excellence across sites.
core responsibilities
Marketplace Platform Management:
- Act as the primary relationship manager with marketplace account teams and other future partners, leading negotiations, promotions, co-op, and partnership opportunities.
- Develop annual and seasonal business plans including assortment strategy, promotional calendars, and sales forecasts.
- Lead daily trading activities (pricing, promotions, content updates) to maximize visibility, conversion, and profitability.
- Define and manage digital marketing investments and retail media spend to deliver traffic and conversion targets.
Content & Operations:
- Oversee end-to-end content and listing processes (new product launches, campaign updates, PDP optimization) with strong brand storytelling.
- Ensure operational excellence (stock availability, order processing, returns) in collaboration with supply chain and customer service teams.
- Guarantee compliance with brand guidelines and marketplace standards while maintaining premium brand positioning.
- Own the daily operational execution across marketplace platforms, ensuring smooth store functionality and stable performance.
- Manage new product drop uploads end-to-end, ensuring accuracy, timeliness, and strong merchandising presentation.
- Oversee and manage the tech agency to ensure seamless platform operations on marketplace.
- Serve as the central point of contact for technical inquiries, inventory updates, and operational troubleshooting.
Process Optimization & Documentation:
- Establish, document, and continuously improve operational processes to ensure efficient ways of working with Tech, Logistics, GEC, and agency partners.
- Drive process clarity and cross-functional alignment to enable scalable and sustainable marketplace growth.
- Support the implementation of operational frameworks for new marketplace launches.
Inventory & Performance Management:
- Partner with allocation and planning teams to review inventory levels and ensure accurate stock representation across platforms.
- Monitor operational KPIs and marketplace health metrics to identify risks and opportunities.
- As the role evolves, build reporting templates and dashboards to support visibility and performance tracking.
qualifications
- Bachelor’s degree in business, marketing, or related field.
- 3-5 years of experience working in eCommerce, online marketplaces, or digital retail in Korea, preferably in sportswear or fashion.
- Hands-on experience in content management, promotional planning, and marketplace operations.
- Comfortable working in a fast-paced, cross-functional digital environment.
- Proactive and solutions-oriented, with a continuous improvement mindset.
- Excellent negotiation and relationship management skills with external partners.
- Strong analytical capability and data-driven decision-making.
- Fluent in Korean and business-level English.
- Proficiency in MS office suite.
must haves
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.
additional notes
Authorization to work in Republic of Korea is required for this role.
beyond the paycheck (benefits & perks)
At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
work arrangement
In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.
learn more about what it's like working for lululemon in our Asia-Pacific markets:
[1] Youtube Video
#LI-GS1 #LI-Onsite
References
Visible links
1. https://www.youtube.com/watch?v=Flve6EPw5B4
