JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Director of Engineering Operations & MES (부장 이상)
POSITION GOALS
To provide comprehensive engineering management support for South Korea accounts.
Oversee the engineering compliance
Drive continuous improvement for whole South Korea M&E system liability and stability, with focus on systematic problem analysis and solving.
Training materials development and training delivery for engineering related topics if necessary.
Oversee mobile technical services in South Korea as people manager.
Build up and manage JLL EO community to develop engineering knowledge center and ensure the good practice sharing among accounts.
DUTIES & RESPONSIBILITIES
This position must have an overall picture on the development of IFM engineering. He/she should be self-motivated and open-minded for changes. As a team player, he/she must have a good collaboration with different functions.
JLL Internal Audit Management
Take SME role for JLL internal audit program (JCAP) and conduct audits assigned by global team
Support account teams to complete improvement actions from audit if need
Launch best practice sharing/cookbook
Incident & Risk Management
Support account team for incident reporting and investigation in CMO
Develop incident case sharing/lesson learn
Facilitate and supervise accounts for risk registration
Plan regular visit for critical sites to identify potential risks or statutory non-conformance
EO Community Activities
Organize monthly community meeting
Fully utilize community SMEs’ expertise for engineering knowledge sharing
Annual EO Event Support
Support Annual CEM month or global engineering week activities
Support other engineering projects/initiatives launched by global/APAC EO
Adhoc Operations Support
Support operations for consultancy services if necessary
Support operations to identify systemic risks and problems and provide expert’s suggestion/advice
Staff M&E Training
Develop annual engineering training calendar
Lead or facilitate engineering related trainings to all on site staff
Solution Design (SD) & Transition Support
Support SD for RFI/RFP from engineering perspective, including equipment list review, PPM design, cost model development for hard service, etc.
Support SD/transition to carry out due diligence across South Korea
Mobile Technical Service (MTS) business
Lead MTS business growth
Manage MTS team
Take ownership for MTS P&L
Other Engineering Supports
Provide Q&A support for account team with regards to engineering rules & regulations, engineering advices, etc.
Other ad hoc engineering works assigned by North Asia EO Head
KEY PERFORMANCE MEASURES
Training completion rate per plan
Other systematic EO work delivery per plan
Stakeholders’ satisfaction on engineering support:
- Operations/accounts feedback
- SD/transition feedback
GENERAL REQUIREMENTS
A university degree or professional qualification in mechanical & electrical engineering management
Over 5 years practical experience in facility engineering management
Logic thinking and good presentation skills
Strong sense of responsibility & result-driven
Good time management and balance among different departments
Ability to think laterally and deliver innovative solutions
Strong leadership and communication skills
Good at Microsoft office, eg. Excel, Powerpoint, etc.
Good command of spoken and written English
Lean Six Sigma Green Belt or above is a preference (not must)
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
