Process customer orders within agreed timeframes and deadlines and company criteria
Liaising with customers on project requirements and project status. Escalate any risks/ issues to your Line Manager
Coordinate project schedules, resources, and procurement of spares by keeping the data in our ERP system up-to-date
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Prepare and issue purchase orders and monitor the selected suppliers to achieve project goals
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Collect and compile Quality and Inspection Documentation for the purchase orders placed
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Manage transportation from Supplier to end destination including packing lists and related documentation
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Communicating effectively with customers to give updates on order status/progress
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Prepare and issue invoices and monitor on time payment collection
Administrative diligence - accurately, efficiently in a timely manner prepare required documents and seek to continuously improve office procedures
Strive to achieve our on time delivery (OTD) and invoice recognition targets
Provide support to all sections of the Aftermarket department when required, including client quotations and CRM data input
Build and maintain effective working relationships with customers and other internal and external stakeholders
Embrace continuous improvement and apply the use of the core company values
Legal, Health and Safety
Take all reasonable care for own personal health and safety, as well as for that of everyone who may be affected by your action in your workplace.
Liaise and co-operate with company management with regards to the current health and safety legislation and obligations within the location and area where you performing your duties
