OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Purpose of Position Drive incremental revenue by working with clients and prospects to understand and address their business challenges. The Principal Solutions Consultant will help clients define specifications and requirements, build customized demonstrations of OpenText products and applications, and deliver business and technology presentations to technical, management-level, and executive audiences. This role is expected to lead complex solution discussions, articulate business value, and support strategic transformation initiatives across SAP, Content Management, Experience, and AI-enabled information management solutions.
Primary Duties Work closely with Client Executives and Sales Solution Executives to support pre-sales activities by providing business and technical recommendations, solution guidance, and configuration scenarios to prospective clients. Create and present customized, solution-oriented demonstrations and lead proofs of concept, including PoC scope definition, success criteria, solution configuration, execution planning, client stakeholder alignment, and outcome presentation. Research and respond to technical inquiries from clients and prospects, including RFPs, RFIs, and RFQs. Lead complex solution architecture discussions and align OpenText capabilities with client business priorities, technical requirements, and strategic outcomes. Collaborate with Professional Services, Product Management, partners, and other internal stakeholders to develop and deliver client solutions. Contribute to OpenText’s body of knowledge by providing feedback to management and other parts of the organization, including input to product development teams on future enhancements, quarterly win/loss reports, participation in internal working teams, and other activities designated by management. Drive revenue growth through value-based selling, business outcome alignment, and effective executive engagement. Prepare and deliver formal business and technical presentations to prospects and clients. Develop expertise in specific technology areas and vertical markets, including SAP, Content Management, Experience, and AI-enabled solutions. Work with current and prospective clients to map business requirements to OpenText SAP Solutions, Content Management, and Experience solution features and functions. Position integrated solutions that connect enterprise content, digital experience, communications, and business process requirements. Stay current on new product features, AI-enabled solution capabilities, modern SAP architectures, Experience solution capabilities, and competitor offerings. Serve as the technical liaison between clients, partners, and technical support. Travel within the assigned region as required.
Skills and Knowledge -Ability to present effectively to C-level audiences-Ability to lead complex solution discussions and engage with C-level executives on business transformation initiatives-Knowledge of various SAP modules and business processes, including SD, LE, MM, HCM, Plant Maintenance, and Project Systems-Knowledge of SAP S/4HANA, SAP BTP, and modern SAP information management architectures-Experience with SAP invoice and sales order processing modules, including FI and CO-Knowledge of Enterprise Content Management concepts, including document management, records management, workflow, metadata, retention, access control, and information governance-Experience designing or positioning content management solutions that support business processes, compliance requirements, and enterprise information lifecycle management-Knowledge of Experience solutions and use cases, including digital experience management, customer communications management, omnichannel content delivery, personalization, and content-driven client engagement-Experience positioning integrated Content Management and Experience solutions that help clients manage, govern, personalize, and deliver trusted content across digital channels and client-facing business processes-Understanding of enterprise AI use cases, including generative AI, intelligent content management, enterprise knowledge discovery, retrieval-augmented experiences, and AI-assisted business processes-Experience positioning AI-enabled solutions that improve information discovery, process efficiency, decision support, and client business outcomes-Experience driving technical strategy and coordinating cross-functional teams, including Client Executives, Sales Solution Executives, Professional Services, Product Management, and partners-Ability to articulate business value, ROI, TCO, and strategic outcomes to executive stakeholders-Experience with SAP Data Archiving-Experience with SAP SuccessFactors-Familiarity with basic scanning and imaging technologies-Experience facing clients on consulting engagements-Experience planning and leading client-facing proofs of concept, including requirements validation, use case definition, technical configuration, success criteria management, and executive-level results presentation-Excellent communication and presentation skills in both Korean and English
Academic Bachelor’s degree or advanced degree, preferably in Information Technology or a related field, or equivalent professional experience.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
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[email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
