Contract Activation Specialist

Mercedes-Benz Group AG -
서울

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Tätigkeitsbereich:Sonstiges

Fachabteilung:Credit Operations & Operations & MBFS Korea

Gesellschaft:Mercedes-Benz Financial Services Korea Ltd.

Standort:Mercedes-Benz Financial Services Korea Ltd., Seoul Square, Seoul

Startdatum:sofort

Veröffentlichungsdatum:27.08.2026

Stellennummer:MER000479K

Arbeitszeit:Vollzeit

Aufgaben

Management of Contract Activation/Execution

Responsible for contracts approval including New, Used, Demo, Succession and Refinance by confirming financial conditions and necessary documentation.
Manage to approve or reject any exceptional case in accordance with the internal policy.
Finalize disbursement request for payments of Vehicle cost/IDC disbursement request for PC
ISD refund request for refinance to Contract management team
Succession fee receipt request to Contract management team

Process and System Enhancement

Proactively participate in projects for contract activation topic and conduct the test in a timely manner.
Control and manage issues and incidents by creating a Change Request or Incident report for resolution and enhancement.
Promptly handle exceptional cases, escalate for decision making and close the case.

Efficient Communication

Clearly and efficiently, lead communication with internal relevant teams about cut-off time and new guideline implementation.
Communicate clearly and efficiently with FM to obtain necessary documentation to enable contract activation
Closely monitor Agency tasks to avoid any blockers and communicate with Team members.

Support Team Tasks

Support CSI/DSI activities to increase Customer/Sales satisfaction
Support team tasks if necessary

Qualifikationen

Education

4 year University

Experience

At least 3-year Auto Finance industry experience preferred

Specific knowledge

Experience of Financial operations
Financial knowledge
Good understanding of IT system development process
English proficiency in business context level
Problem solving skill
Communication skill

[Other Information]

Recruitment Process - Mercedes-Benz Financial Korea follows a structured recruitment process consisting of the following steps:

1) Document Screening
3) First Interview
4) Second Interview
5) Offer Discussion
6) Final Selection

Recruitment Notice

Applicants may apply for only one position currently open at Mercedes-Benz Financial Korea (duplicate applications are not allowed).
Only candidates who have no restrictions on overseas travel are eligible to apply. (For male applicants, military service must be completed or exempted.)
Applicants eligible for employment protection (e.g., veterans, persons with disabilities) will be given preference in accordance with relevant laws.
Mercedes-Benz Financial Korea conducts its recruitment process in compliance with Article 7 of the Equal Employment Opportunity Act.
If any information provided in the application or during the recruitment process is found to be false, unverifiable by documentation, or if fraudulent documents are submitted, the offer may be revoked or the applicant may face disadvantages in the process.
In accordance with Article 11 of the Fair Hiring Procedure Act, applicants may request the return of submitted documents. However, documents submitted via the company website or email, or those voluntarily provided without the company’s request, are not subject to return.

Benefits

Mitarbeiterrabatte möglich

Gesundheitsmaßnahmen

Mitarbeiter Events

Mitarbeiterhandy möglich

Hybrides Arbeiten möglich

Flexible Arbeitszeit möglich

Gute Anbindung

Parkplatz

Kantine, Café

Kontakt Mercedes-Benz Financial Services Korea Ltd.

10th Fl., Seoul Square08760 SeoulDetails zum Standort

Kangmin Lim E-Mail: [email protected]

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