Supervise daily warehouse operations, including receiving, put-away, storage, picking, packing, loading, dispatch, and shipping.
Lead warehouse staff by coordinating work schedules, task assignments, manpower allocation, and shift handover.
Monitor inventory movement, stock accuracy, warehouse transactions, and operational documentation.
Coordinate inbound and outbound logistics activities with operations, inventory, transport, and client service teams.
Ensure timely and accurate order fulfilment, shipment processing, and service execution.
Conduct regular warehouse floor checks to ensure safety, housekeeping, storage discipline, and proper handling of goods.
Support inventory counts, cycle counts, stock audits, and discrepancy investigation.
Monitor warehouse KPIs, productivity, service levels, and operational performance.
Ensure proper use of warehouse equipment, storage systems, tools, and materials handling equipment.
Train warehouse employees on operational procedures, safety practices, SOPs, and work instructions.
Escalate operational issues, safety concerns, inventory discrepancies, and service risks to management in a timely manner.
Coordinate with transportation, client service, inventory control, quality control, and other internal teams to support smooth operations.
Support quality control activities during peak periods or absence coverage by ensuring proper handling, inspection follow-up, issue escalation, and service continuity.
Support process improvement initiatives to improve warehouse efficiency, accuracy, safety, and productivity.
