Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities:
- Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)
- Provide regular status updates for all project participants and create presentations for steering committee updates
- Work with various Legal & Compliance teams to obtain sign-off on all regulatory business requirements
- Serve as primary liaison between the key business stakeholder and technology, including recommending business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines
- Recommend business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines
- Create and facilitate training sessions, webcast demos and write User Acceptance Test scripts and business scenarios against specified requirements
- Create, manage and maintain project plans and act as the project manager for all follow ups across various departments
- Work on multiple projects in parallel focusing on continued delivery of regulatory client deliverables, such as legal statements/performance reporting/advices/letters/notices
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- Previous relevant experience preferred
- Proficient in Microsoft Office
- General knowledge of client reporting across the industry and our competitors
- Working knowledge of SQL environments and database queries
- Proven organization and time management skills
- Demonstrated problem-solving and decision-making skills
- Consistently demonstrates clear and concise written and verbal communication skills
Education:
- Bachelor’s degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
상세 직무 내용에 대해서는 아래를 참고 부탁드립니다
직무목표
- 인사 법규 및 규정에 따른 효율적인 업무 구현, 정확한 HR 데이터 관리 및 시스템 유지
주요업무
- 채용과 관련된 업무 지원
- 입행, 발령, 휴가 및 휴직, 퇴직 등 인사 정보 전산 입력 및 인사자료 관리
- Global/Local 인사 시스템 프로젝트 지원 업무
- 기타 인사 지원 업무
자격요건
- 인사/채용 지원 업무 관련 1년 이상의 경력
- MS Office 활용 및 자료 관리 능력
- 원활한 커뮤니케이션 능력 및 협업 태도
- 영어 커뮤니케이션 능력(Verbal/Written)
- 성실하고 책임감 있는 태도
근무조건
- 고용형태: 전문계약직
- 급여 및 복지조건 : 회사 내규에 따름
- 근무지역 : 서울 종로구 새문안로 50
전형절차
- 서류전형 > 면접전형 > 사전점검/채용검진 > 최종합격
- 전형일정 및 각 전형 별 합격발표는 이메일을 통하여 면접 대상자에게 개별 안내 드립니다.
접수방법 및 기간
- 지원방법 : 당행 채용 site 접속하여 온라인 지원
- 제출서류 : 영문이력서 1부
- 접수기간 : 채용시까지
- Rolling Base 인터뷰 진행 (지원서가 접수된 순서대로 검토하며, 채용후보자가 조기에 선발되는 경우 접수기간 중이라도 채용 공고 종료 가능함
유의사항
- 구직자 본인의 용모, 키, 체중, 출신지역, 혼인 여부, 재산과 구직자 본인의 직계 존비속 및 형제자매의 학력, 직업, 재산의 정보는 기재하지 마시기 바랍니다. (채용절차의 공정화에 관한 법률 제4조의 3)
- 온라인을 통해 접수한 이력서는 반환하지 않습니다. (채용절차의 공정화에 관한 법률 제11조)
- 부정한 행위(예: 채용 청탁 등)를 통해 합격한 사실이 확인된 경우, 합격이 취소될 수 있으며 향후 채용에 제한이 있습니다.
- 장애인/보훈대상자의 경우 서류전형에서 우대
- 장애인은 ‘장애인복지법 시행령’ 제2조에 따른 장애인 기준에 해당하는 자 또는 ‘국가유공자등 예우 및 지원에 관한 법률 시행령’ 제14조 제3항에 따른 상이등급 기준에 해당하는 자를 말합니다.
- 보훈대상자는 ‘국가유공자 등 예우 및 지원에 관한 법률’ 등에 의한 취업지원 대상자를 말합니다.
- 지원 시, 해당 사실을 증빙할 수 있는 서류를 추가 제출 바랍니다. (개인정보 마스킹 필수)
- 문의: 한국씨티은행 인사운영부 ([email protected])
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Operations - Core
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Operations Support
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Full time
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Please see the requirements listed above.
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For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
