Overview:
Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.
Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.
Please visit www.bruker.com.
Our BSI Nano Segment comprises Bruker AXS, Bruker Nano Analytics, Bruker Nano Surfaces and Metrology, Fluorescence Microscopy, and Canopy Divisions. It provides customers in academic and governmental institutions, life science, materials and applied industries with the tools to determine the characteristics of matter and visualize the structure of molecules.
Bruker Nano Surfaces and Metrology solutions include atomic force microscopy instrumentation (AFM) and non-contact nanometer resolution solution topography through white light interferometry and stylus profilometry. In addition, the division manufacturers and markets automated X-ray metrology, automated AFM defect-detection and photomask repair and cleaning equipment for semiconductor process control.
Responsibilities:
Responsibilities:
Service Support
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Responsible for service quotation, service order entry, and management
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Handle service contracts, including on-call service agreements
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Manage service operations (parts and labor) using SAP and client systems
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Support service engineers by inputting labor adjustments
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Perform monthly service record closing and issue invoices to customers
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Manage inventory and maintain appropriate stock levels
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Handle shipment, logistics, customs clearance, inland transportation, and warehouse operations
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Oversee overall Korea logistics and service-related operations
Sales Support
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Responsible for sales quotation, pre-shipment, sales order entry, and overall order management in the region
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Handle sales paperwork clearance for shipment and revenue recognition
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Communicate with regional offices and HQ/factories (including US) for order, shipment, administration, support, and working permits to ensure smooth equipment sales, shipment, installation, and acceptance
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Support payment collection and follow-up with sales managers
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Maintain customer meeting registration systems (e.g., Samsung / SK hynix) and perform daily registrations
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Maintain good relationships with key customers’ executive assistants to facilitate executive-level meetings
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Support sales team database management and internal communications (meetings, training, travel, announcements, scheduling)
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Support tender documentation and daily sales operations (phone calls, parcel handling, etc.)
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Assist sales team in daily business activities
Others
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Handle import/export customs declaration
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Perform general administrative duties (hotel booking, traveler support, office maintenance, pantry, security, parking, payments, etc.)
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Provide Marcom support (local workshops, conferences, exhibitions, Korean materials preparation)
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Manage monthly O/T reports and bi-weekly expense reports
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Perform any other duties as assigned
Qualifications:
To be successful in this position, you will possess the following:
Qualifications:
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Bachelor’s degree in English, International Trade, Business Management, or related field
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Good verbal and written communication skills in English
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Minimum 3 years of experience in Sales/Service Administration, Marketing, or related roles (MNC / semiconductor industry preferred)
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Experience in customer-facing/contact window roles is a plus
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Proficient in Microsoft Word and Excel
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SAP experience is a plus
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Strong multitasking ability, well-organized, and able to work in a deadline-driven environment
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Self-starter with the ability to work independently and as part of a team
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Strong sense of ownership and accountability with minimal supervision
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ENVIRONMENTAL REQUIREMENTS:
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30% travel both domestically and internationally on short notice
- Able to work overtime and available for weekend support
