Join Atlas Air Worldwide. Move the World with Us!
At Atlas Air Worldwide, we're not just an airline, we're a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we're built on a foundation of safety, service excellence, integrity, innovation, teamwork, and responsibility. With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we're driven by purpose.
If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here.
Position Summary: Has authority, through the Director, Supplier Quality & Investigations, over the administration and development of Technical Operation / Airworthiness investigations, providing written reports, detailed analysis, and input into the hazard identification of the Safety Management System (SMS).
Major Job Accountabilities:
Based on the experience level, they will be required to accomplish any or all of the following job duties. Findings will be recorded and conveyed for corrective action and follow-up as required.
- Performs SRC Technical Operations investigations that involve deviation from policies and procedures or FAA inquire and reports findings to the Director, Supplier Quality & Investigations and Director, Quality Assurance & CASS.
- Ensures Investigation/audit data is provided timely and accurately to ensure compliance with a SMS risk-driven audit plan that evaluates the technical operation risk management.
- Ability to Develop data driven recommendations to the maintenance policies and procedures based on the conclusions from investigations.
- Author investigation reports and complete follow-up actions.
- Accomplishes special QA surveillance, as assigned, based on the findings generated from investigations.
- Provides an investigative function over the Technical Operation Organization, which shall include the audit of maintenance records, manuals, training, qualification, operational tasks, safety procedures, ground support operations, equipment and housekeeping.
- Assist in scheduling follow-up QA surveillance, as necessary, to ensure investigation recommendation actions have been implemented and are effective.
- Issues investigation reports to the appropriate Company Department and/or to vendors, that identifies the noted deficiencies from investigations.
- Accomplish other duties as assigned by the Supervisor, Airworthiness Investigations and/or by the Director, Supplier Quality & Investigations.
- Tracking to completion SRC in work activities to ensure follow-up actions are completed.
- Perform audits in accordance with the QAAP/CASS programs.
- May perform any of the above assigned tasks during the course of investigations and/or in support of QA and the CASS Program.
- Collaborates with maintenance partners (e.g., Engineering, Line Maintenance, Major Maintenance, Quality Control, Maintenance Control, Training Department, Fleet Operations Group, and Maintenance.
- Accomplish other duties as assigned by the Supervisor, Airworthiness Investigations and/or Director, Supplier Quality & Investigations.
Required Qualifications:
- Minimum three (3) years previous Quality Assurance/ Quality Control experience.
- Minimum two (2) years applicable secondary or higher education or acceptable experience.
- Working knowledge of software applications for reporting, analysis, and data presentation.
- Effective written, data analysis, critical thinking and oral communication skills.
- Thorough knowledge of CASS, SMS, CFRs, etc.
- Documented audit / quality / Root-cause analysis training.
- Strong Microsoft Suite skills to include Excel, Powerpoint, and Word.
- We welcome applications from candidates across APAC.
Preferred Qualifications
- Valid FAA Airframe & Powerplant License preferred but not necessary.
- Experience in wide body aircraft maintenance within a FAR 121 and/or 145 environment.
- Previous leadership /management experience.
- Relevant / applicable higher education.
Organizational Relationship
- Reports to: Supervisor, Airworthiness Investigations.
- Coordinates with: Technical Operations, Planning, Flight Operations, Quality Assurance,
- Quality Control, Engineering, Director, Quality Assurance & CASS, Director, Supplier
- Quality & Investigations, SRC (SMS, Ground, Tech & Flight) and Approved Contract
- Maintenance Providers.
At Atlas Air Worldwide, we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.
