Job Description:
Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.
Rakuten Viki is a global entertainment streaming platform that specializes in Asian content. Our platform enables millions of viewers to discover and enjoy primetime shows and movies, subtitled in over 150 languages. Headquartered in San Mateo, California, we also have offices in Singapore, Seoul, and Shanghai, ensuring a strong global presence and a deep connection to the heart of Asian entertainment. Our platform is home to a large and loyal community of fans who share a passion for Asian culture and entertainment. Join us in our mission to bridge cultures and connect the world to Asian entertainment. At Rakuten Viki, we offer a chance to be part of a global community that celebrates culture, creativity, and connection.
Based in Seoul, South Korea, this role will be reporting to the Senior Director, Content Planning and working closely with the Content team and responsible for content discovery strategy and partner content management.
Key Responsibilities Include:
Collaborate with Content team and cross-functional teams to define priorities and plans to improve content discovery experiences to drive viewership
Responsible for operating and managing content display on the service.
Monitor and analyze content discovery to develop a content programming strategy on the Viki Service
Monitor content display on various devices and proactively recommend and build up improvement plans
Support product updates and feature developments related to Content
Work closely with the marketing team for content promotion for key markets.
Requirements:
Min. 3-6 years experience in platform services.
Fluent verbal & written skills and bilingual in Korean and English
Understanding of overall media industry and OTT services
Sensitive to market trend change to propose strategy or investment changes against competitors
Proficient in utilizing data to drive decision-making
Able to prioritize projects and drive progress forward in changing environment
Makes decisions and builds long term solutions (scalable, performant, extensible, maintainable)
Preferred experience in working with product/tech team
Able to work on-site
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
