customer onboarding에서 최고의 채용공고 17개(지금 채용 중!)

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AirFreight import agent(Team leader)

Maersk -
서울

지금 지원하기

채용공고 세부정보

정규직
7일 전

상세 직무 내용

Lead and manage the import airfreight operations team to ensure high-quality and timely service delivery
Act as the primary escalation point for customers and ensure customer satisfaction through effective issue resolution
Oversee end-to-end import operations including booking, customs clearance, trucking, documentation, billing, and vendor coordination
Ensure operational excellence by meeting KPIs, productivity targets, and compliance standards
Drive continuous improvement initiatives, SOP implementation, and process optimization
Manage vendor performance, cost control, and contribute to GP maximization
Collaborate closely with Sales, Product, and overseas counterparts to support business growth and customer retention
Ensure accurate and timely data entry and system updates (e.g., CargoWise, internal systems)
Lead customer communication, reporting, and operational reviews
Ensure compliance with company policies, Code of Conduct, and regulatory requirements
Develop and coach team members, ensuring capability building and succession planning
Support new business implementation and onboarding of new customers

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

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