Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.
The Strategy & Operations team at Airwallex plays a pivotal role in driving the company’s growth and efficiency. We are a collaborative group of analysts, strategists and operators who are passionate about translating vision into action, using data, structured problem solving and tight execution to help Airwallex scale globally.
In Asia, South Korea is a key expansion market for our APAC region and will play a critical role in achieving Airwallex’s commercial success in APAC and globally. You’ll partner closely with commercial, product, operations and regional leadership to build a high-impact, scalable business in-market.
The Strategy & Operations Manager, South Korea is a pivotal role that will work both deeply and cross-functionally to drive the entry and growth of Airwallex — one of the world’s top payment technology companies — in the dynamic South Korea market.
You will work closely with our commercial, operations, product and regional APAC teams across a wide range of responsibilities, from market sizing and go-to-market design to day‑to‑day execution and continuous improvement. This is a highly visible, high-impact role for someone who enjoys building 0 1, thrives in ambiguity and wants to help shape Airwallex’s footprint in North Asia.
This role is based in South Korea.
Shape South Korea market strategy
Size, define and map the South Korea market; develop our understanding of key verticals, competitors, ideal customer profiles, compelling use cases and revenue opportunities across Airwallex’s products (global accounts, FX, payments, issuing, treasury, etc.).
Lead go-to-market execution
Work collaboratively with local and international cross-functional teams to plan and drive our go‑to‑market in South Korea — including defining country plays, coordinating launch milestones, managing timelines, tracking progress and driving accountability across stakeholders.
Partner on customer onboarding and operations
Partner closely with the operations, risk, compliance and implementation teams to design and deliver a seamless onboarding and activation experience for Korean customers, ensuring we balance customer experience with regulatory and risk requirements.
Localise and scale core processes
Adapt and localise existing Airwallex processes from other regions (e.g. lead management, pipeline hygiene, pricing/approvals, forecasting, incentive design) to support scalable commercial activities and operational excellence in South Korea.
Drive product–market fit in Korea
Identify product–market fit for Airwallex products in South Korea; work with customers and prospects to deeply understand local needs, collate market feedback and translate this into clear, prioritised product requirements to help drive growth in the market.
Run high-quality analysis and decision support
Use data and structured problem solving to answer key business questions (e.g. market sizing, pricing, unit economics, sales productivity, channel performance) and provide executives with clear, actionable recommendations for the Korea business.
Own cross-functional projects end to end
Lead complex, cross-functional initiatives (e.g. new vertical entry, partnership structures, new product launches, process re‑design), driving alignment across stakeholders and ensuring high-quality, on-time delivery.
We’re looking for people who meet the minimum qualifications below. The preferred qualifications are great to have, but not mandatory.
5+ years of experience in strategy and/or operations roles — for example, top‑tier strategy/management consulting or in‑house strategy / operations in high‑growth technology, fintech or financial services companies.
Strategic and analytical problem solver with a track record of structuring ambiguous problems, running rigorous analysis (quantitative and qualitative) and turning insights into clear recommendations and execution plans.
Strong project and stakeholder management skills, with experience working in international teams and across multiple time zones, balancing inputs from commercial, product, operations, risk and regional leadership.
Language: Fluent Korean and business-level English, with the ability to synthesise and communicate complex ideas in a simple, compelling way — both in writing and verbally.
High ownership and bias to action — you are a self‑starter who can independently identify, prioritise and execute on the highest‑impact opportunities, and you are comfortable rolling up your sleeves to get things done in a fast‑moving environment.
Commercial acumen, including comfort working with revenue, cost and profitability drivers, and supporting go‑to‑market initiatives or commercial proposals.
Excellent communication and collaboration skills, with experience working with people at all levels and across cultures, and influencing decisions without direct authority.
Education: Bachelor’s degree or equivalent practical experience.
More senior candidates may be considered for Senior Strategy & Operations Senior Manager, based on experience and interview performance.
Experience in high‑growth, start‑up or scale‑up environments, ideally in fintech, payments, banking, cards or broader financial services.
Direct experience supporting or leading market entry, country launches or new product launches, especially in South Korea or North Asia.
Hands‑on experience working with data and tooling (e.g. CRM, BI dashboards, spreadsheets / modelling) to support decision‑making and drive operational improvements.
Experience studying, living or working in an international context, or in matrixed global organisations, is an advantage.
MBA or other advanced degree from a top‑tier institution is a plus, but not required.
#SouthKorea #Seoul
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
