인천 남촌동에서 최고의 program management specialist 채용공고 10개(지금 채용 중!)

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인천 남촌동의 program management specialist에 대한 최신 취업소식을 받고 싶습니다.

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Program Management Specialist

UPS -
서울 선유로

지금 지원하기

채용공고 세부정보

정규직

상세 직무 내용

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary
This position supports customer accounts across all tiers. He/She analyzes and responds to customer requests, resolves issues, conducts research, prepares reports and identifies account penetration opportunities. This position advises on customer setups, provides service failure recovery management and keeps customers informed of new products, service enhancements, shipment and order entry changes, product-specific issues and missed metrics. He/She collaborates with operations to resolve and escalate service failures, creating corrective action and recommending process improvements. This position also determines root causes of service failures to ensure resolution and decrease reoccurrences.

Responsibilities:

Reviews rates, tracks shipments and orders and updates customer files and profiles.
Provides response tracking, track and trace services and notification of status information and events impacting clients.
Interfaces with customers during service failures to address concerns.
Conducts customer surveys to identify trends, process improvements, issues and satisfaction.
Optimizes individual customer orders (e.g., assist with facilitation through operations fulfillment, dispatch, inbound and outbound shipments, customs clearance, etc.).
Collaborates with operations to ensure pickup and delivery during proactive tracking activities.
Monitors invoicing and accounts receivable aging.
Conducts research and performance tracking; monitors client activity to support service level agreements and events impacting customers.

Qualifications:

Applies UPS policies and procedures to situations and operations
Understands features and business applications of UPS services, products and customer-facing technology offerings/solutions
Applies supply chain and logistics knowledge as it relates to manufacturing and distributing products
Generates standard and customized reports and information queries; accesses appropriate databases; interprets and clarifies data
Identifies customer problems; uses appropriate internal resources to resolve complex customer issues
Synthesizes, combines and integrates information and data to form conclusions and make sound decisions/recommendations
Experience using Microsoft Office products or equivalent software
Freight Forwarding, Distribution, Customs Brokerage and/or Transportation experience - Preferred

Working Hours:

Mon to Fri 09:00 ~ 18:00 (except 1 hour lunch break)

Work Location:

Seoul. UPS Korea HQ Office

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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인천 남촌동 지역 채용공고 program management specialist건

Program Management Specialist

Quality Specialist

Procurement Operations and Deployment Senior Specialist

Village School Gr. 4 Classroom Teacher (Short-term Substitute)

CloudOps Account Executive

Partner Business Manager

Networking Sales Account Manager

SASE and Network Security Sales Specialist

Sales Account Manager

R&D DSIS (IT) Operations Engineer

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인천 남촌동의 program management specialist에 대한 최신 취업소식을 받고 싶습니다.

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