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서울 강남구의 assistant에 대한 최신 취업소식을 받고 싶습니다.

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Commercial Associate

Estee Lauder -
서울

지금 지원하기

채용공고 세부정보

3일 전

상세 직무 내용

Description

1. Department Store Key Account & Retailer Coordination

Act as a key operational contact point for assigned Department Store retailers in close partnership with DS KAM Managers.
Manage retailer requests, submission timelines, operating calendars, store-related execution requirements, and follow-up actions.
Coordinate communication among department store retailers, Brand teams, SCM, Finance, Legal, stores, vendors, and other relevant stakeholders.
Track retailer-specific deadlines, promotion schedules, store-related requests, and issue follow-ups.
Drive retailer relationship activities and activation opportunities, leveraging relevant retailer initiatives to support account objectives.

2. Promotion Planning & Execution Management

Manage monthly Department Store promotion execution, including promotion schemes, target SKUs, product images, sales targets, pricing information, and required retailer submission materials.
Collect and consolidate promotion inputs from Brand teams and ensure accurate and timely submission to department store retailers.
Communicate confirmed promotion details to stores and relevant internal stakeholders using standardized templates and timelines.
Track promotion execution readiness and follow up on key issues with Brand teams, retailers, stores, and internal stakeholders.
Take an active role in Retailer Conference and Corporate Event planning and execution, including concept planning, internal alignment, preparation, on-site support, post-event follow-up, cost settlement, and result sharing.

3. Sales Reporting & Business Support

Prepare and update Department Store sales reports, including total sales and customer traffic data where applicable.
Analyze relevant sales performance and account trends to support DS KAM Assistant Manager decision-making.
Prepare meeting materials and business summaries for internal commercial meetings, retailer discussions, and account reviews.
Support store visit preparation and follow-up by consolidating key account, store, and execution-related information.
Highlight key risks, issues, or follow-up needs identified through sales reports, retailer communication, or store-level feedback.

4. DS KAM Process, Documentation & Operational Excellence

Handle DS KAM-related documentation directly linked to commercial execution, including retailer contracts, MD-related official communications, and store opening/closure-related documents.
Coordinate retailer contract processes, including review requests, electronic signature follow-up, contract status tracking, and contract history management.
Maintain trackers, templates, calendars, and process documents to improve visibility and consistency across DS KAM activities.
Identify recurring operational issues and propose simplification or standardization opportunities.
Improve ways of working by clarifying timelines, owners, required inputs, and follow-up routines across DS KAM, Brand teams, retailers, stores, and internal stakeholders.

5. Distributor Channel Operations

Manage distributor order, including order receipt, status tracking, and communication with SCM and relevant stakeholders.
Confirm saleable SKU status with Brand teams and provide necessary guidance to distributors or relevant stakeholders.
Handle distributor-related operational follow-ups and issues, coordinating with relevant stakeholders to ensure timely resolution.

Qualifications

Education

University-level education

Experiences

Minimum 3+ years of relevant experience in key account management, sales operation, commercial planning, retail operation, FMCG, beauty, retail, or related commercial function.

Functional Competencies

Strong coordination and stakeholder management skills.
Strong ownership, follow-through, and attention to detail.
Strong Excel, reporting, and data management skills.
Clear business communication and documentation skills.
Problem-solving mindset with ability to identify risks and escalate issues appropriately.
Ability to improve recurring processes through structure, templates, and standardization.
English communication skills preferred.

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