TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
DESCRIPTION
- Learn about the various aspects of the Localization Industry and develop skills to provide clients with excellent service
- Focus on small-size and/or single-channel accounts or support larger/multi-channel accounts
- Develop project quote proposals and project schedules for new and existing clients
- Manage translation projects ensuring quality and on-time delivery and maximizing profitability
- Maintain accurate projected revenue on open projects and provide timely billing adhering to company policies
- Develop and maintain data and information including internal reports, client reports and account documentation
- Give departmental and team support by providing out of office coverage, process improvement suggestions and by organizing team building events and activities
- Support senior team members in the development of meetings presentations both for internal teams and for external clients
- Provide feedback to our Technology teams with regards to suggestions for improvement or user challenges
- Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor
REQUIRED SKILLS
- Superior written and spoken communication skills in English
- Independent, self-motivated, results-oriented and dynamic with careful attention to detail
- Exceptional problem solving and critical thinking skills
- Ability to work effectively under pressure to meet tight deadlines and challenging goals
- Ability to calculate discounts, interest, commissions, proportional percentages. Ability to apply these concepts to develop practical solutions
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Demonstrated ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team and take active measures to solve problems and commit to a high level of service
- Willingness to travel to offsite client or sales meeting
REQUIRED EXPERIENCE AND QUALIFICATIONS
- Minimum Bachelor’s Degree from a recognized college or university
- Experience in a client-facing account management or client service representative role
- Fluency in English and Korean
