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서울의 market associate에 대한 최신 취업소식을 받고 싶습니다.

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Customer Care Associate (JP-speaking)

Payoneer -
서울

빠른 지원하기

채용공고 세부정보

12시간 전

상세 직무 내용

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Hybrid | Seoul | Full Time

What you'll do

Respond and resolve customer inquiries, requests and concerns via phone, email and chat promptly and effectively
Ensuring exceptional support for our customers from start to finish.
Escalating critical issues to the appropriate internal team when necessary.
Multitasking across various systems, including Payoneer CRM and others.
Proactively recommend and educate the customer about features and benefits of Payoneer products to improve their satisfaction and deepen their relationship with Payoneer
Increasing customer satisfaction by providing friendly and professional support.
Becoming an expert on Payoneer services for customers in the designated market
Providing feedback to the company to advocate for our customers in the designated market

If you are also:

Motivated self-starter who can learn quickly in a fast-paced environment
Passionate and committed professional with excellent interpersonal skills
Strong work ethic and accountability
Great team player who cares and willing to help other colleagues
Positive individual who can transform challenges into opportunities.

Who you are

Proficiency in Japanese – MUST (Preferably JLPT N1 or N2 Certificate Holder)
Proficiency in English communication (verbal & writing) - MUST
1-3 years of Relevant experience or Experience in Customer service field.
Service-oriented mind, pleasant, and verbal
Well organized, detail-minded, problem solver
Ability to multi-tasking – multiple systems, screens, active listening
Able to work under pressure with time constraint
Able to work in South Korea with valid visa or Permanent Resident in South Korea

#LI-SL3

The Payoneer Ways of Working

Act as our customer's partner on the inside
Learning what they need and creating what will help them go further.

Do it. Own it.
Being fearlessly accountable in everything we do.

Continuously improve
Always striving for a higher standard than our last.

Build each other up
Helping each other grow, as professionals and people.

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

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서울 지역 채용공고 market associate건

Customer Care Associate (JP-speaking)

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Asst. Director of Sales

Senior Designer - Fire Engineer

Seoul Client Service Project Manager

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서울의 market associate에 대한 최신 취업소식을 받고 싶습니다.

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